MÓWIENIE 2 EN [#143]
TASK 1 Warm-up questions [ max. 2 minutes ]
- What’s your name?
- Can you spell it? (military or traditional alphabet)
- What’s your job? and/or Where do you live?
TASK 2 Role-play [ max. 4 minutes ]
CANDIDATE’S ROLE
The examiner is a hotel receptionist.
You are complaining to them about your room.
- room cold – other room possible? – demand solution!
- transfer to other hotel – ok, where?/when? /transport?
- bus – no! (say why) – demand taxi
- demand discount for stay
The examiner begins by saying:
“Hello. How can I help you?”
EXAMINER’S ROLE
You are a hotel receptionist.
The candidate is complaining about their room.
- apologize, no other rooms available
- offer transfer to sister hotel
- say there’s direct bus to hotel
- taxi – ok (agree to discount for stay – offer 30% off)
You begin by saying:
“Hello. How can I help you?”