MÓWIENIE 2 EN [#243]
TASK 1 Warm-up questions [ max. 2 minutes ]
- What’s your name?
- Can you spell it? (military or traditional alphabet)
- What’s your job? and/or Where do you live?
TASK 2 Role-play [ max. 4 minutes ]
CANDIDATE’S ROLE
The examiner is a hotel receptionist.
You have just arrived and want to check in.
- yes, reservation: 3 nights, double room
- answer the questions
- last week (give date), online
- yes, have email – wait – on phone – find
The examiner begins by saying:
“Hello. Can I help you?”
EXAMINER’S ROLE
You are a hotel receptionist.
The candidate wants to check in.
- ask for the number of the reservation and his/her name
- sorry, no such number or name in the system: ask for date of booking
- reservation not there – no free rooms, ask if he/she has a proof of booking
- say sorry, our mistake; ask if he/she wants you to find a room in another hotel
You begin by saying:
“Hello. Can I help you?”